Needs to emphasise more on stock's, products,planogram. Many section plano  not followed.Stn have too many pcs cards.Advuce to reduce,Remove all unlisted items from shelving.Focus more on customer service. Customer service needs to buck up.Pls follow planogram stricly. Advice staffs cashiers not to use to at counter conversation from CCTV.Good luck for next audit. All info have casede to Cik Marlia,Pls follow up with suppliers on outstanding stocks. Poor merchandise at promotion end gondola.